when resume zapper says they will zap your resume they aren't lying. After you spend hundreds to thousands of dollars to to have your resume proffesionally re-wriiten, resume zapper re-writes it so that it's unintelligible.
They change the format so that it's unreadable and then they send it out. I didn't receive a single call from a recruiter other then to say how unreadable my resume is and please submit one in a MS Word format which is the format I sent it to resume zapper in the first place. Since I paid to ave oit sent to almost 800 recruiters and only 2 recruiters called to complain about the format I suspect the other 798 just deleted it.
There's no customer service, they openly admit to changing the format and say they get these complaints all the time and completly refuse to offer refunds. These people prey on the most vulnerable people with no incomes and completely rip them off.